We are here to help.

Need support, have a partnership idea, or want to report an issue? We will point you to the right place.

Support
Help with any service, account access, or app issues.

For fastest help, include the service you were using (e.g. Internet bundles or Cashbook), the time it happened, and a short description of the issue.

support@hadabay.com
Partnerships
Service integrations, distribution, or collaboration.

If you are a service provider or a business interested in integrating with HadaBay, send us a short note with your use case.

Contact partnerships
Response times
What to expect after you reach out.
  • Most messages are answered within 1–2 business days.
  • If you are reporting a security issue, include as many details as possible.
  • We may ask for verification information if required for safety or compliance.

Serving Mogadishu, Benadir, and teams nationwide

HadaBay routes inbound requests through accountable channels so users dealing with internet services Somalia partners or mobile payments Somalia workflows receive coherent answers—not endless rerouting. When you email support, include your phone number, approximate timestamp, and whether the issue touched bundles, cashbook entries, or login security so triage stays fast.

Partnership inquiries from carriers, NGOs, or municipal innovators exploring online services in Mogadishu pilots should outline objectives, timelines, and compliance constraints up front. We routinely collaborate under confidentiality when evaluating API integrations or community programs that demand regional sensitivity.

Press, academia, or regulators researching digital service providers in Somalia can reference our Privacy Policy, Terms of Service, and Compliance pages before requesting bespoke briefings. For educational deep dives, browse the blog or jump to live services.